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Privacy policy

HD Hyundai Infracore Deutschland GmbH HD Hyundai Infracore Deutschland GmbH 

This Privacy Policy regulates the processing of your personal data in the context of your visit to our website https://develon-ce.de/ (hereinafter: “Website”), your communication with us by e-mail, telephone, fax and social media (hereinafter: “Social Media Channels”)”; e.g. Facebook, LinkedIn, Twitter, Pinterest, Google+ and Instagram) and each registration, order, order acceptance or purchase via one of our webshops and/or the I-Supplier Portal of of our parent company HD Hyundai Infracore Europe s.r.o. (hereinafter (hereinafter (hereinafter collectively: “HDIEU Webshops”).

Generally

Your personal data will be processed by HD Hyundai Infracore Deutschland GmbH, Lembacher Straße 30, 68239 Mannheim, Germany, Registration court: Mannheim District Court, Registration number: HRB 749039, Value added tax identification number (VAT ID number): DE359344758

1.1. (hereinafter: “HDID”, “we”, “us”, “our”). You can reach us by e-mail at info.de@hd.com.

1.2. Any term beginning with a capital letter is defined by express reference in this Privacy Policy. To the extent possible due to the context, words in the singular are to be interpreted in such a way that they also include the plural and vice versa.

1.3. Where reference is made to specific laws or regulations, such reference shall include any amendment, replacement or repeal of such laws or regulations, including any related executive decisions.

1.4. HDHIEU reserves the right to modify, change or amend the Privacy Policy at its sole discretion and from time to time. Any such change, modification or addition will be communicated via the Website. If you do not accept the changes, modifications or additions, you must notify us by sending an email to info.de@hd.com . If we do not receive such an email from you within three (3) business days of the changes to the Privacy Policy being posted on our website, you will be deemed to have unequivocally accepted all such changes.

Types of personal data we process

2.1. Whenever you use our website, webshops and social media channels, we collect:

  • Technical information associated with the device you are using, such as: Your IP address, browser type, geographic location, and operating system;
  • Information about your browsing habits, such as how long you visit, which links you click, which pages you visit and how often you visit a page.

2.2. When you fill out the contact form on our website or contact us by email, phone, fax or social media channels, we collect:

  • The basic identity information you provide to us, such as name, email address, mailing address, phone number, the company you work for, your role;
  • The content of your communications and the technical details of the communication itself, such as who you correspond with on our site, and the date and time;
  • Publicly available information about your profile on social media channels;
  • Any other personal information you provide to us.

2.3. When you place an order, or when you accept our order, or when you register as a customer or supplier in one of our webshops, we collect:

  • The basic identity information we need to process the order, such as: Your name, company, function, mailing address, and phone number;
  • Details related to the order itself.

2.4. We receive all of the personal data listed above directly from you. We may receive additional information about your preferences and browsing habits from partners such as Google, Facebook, Twitter, LinkedIn. If you need more information about the personal data that these parties process about you and make available to others, please consult their respective privacy policies:

Purposes of processing

3.1. HDID processes your personal data in order to provide you with the information, products and services you request through the Website, by e-mail, telephone, fax, social media channels and webshops in a personalised and efficient manner.

3.2. HDID processes your personal data for marketing purposes, i.e. to provide you with targeted communications, promotions, offers and other advertising from HDID and selected partners.

3.3. Unless you are an existing customer who has already purchased similar goods or services from us and whom we wish to target with our own marketing material, HDID will only send you communications, promotions, offers, newsletters and other solicitations by email or other person-to-person electronic communication channels if you have expressly consented to receive such communications.  Promotions, offers, newsletters and other advertising.

3.4. HDID processes your personal data in order to comply with legal obligations or to comply with a reasonable request from competent law enforcement authorities or representatives, judicial authorities, government agencies or agencies, including the relevant data protection authorities.

Your personal data may be transmitted to the police or judicial authorities as evidence by HDID on its own initiative or if there is a reasonable suspicion of an unlawful act or crime committed by you through your registration or use of the website, webshops, our social media channels or any other communication with us.

3.5. HDID may be required to collect and transfer your personal data to our financial institution or payment service provider in order for your financial institution and the payment service provider to comply with their legal obligations, such as obligations under applicable anti-money laundering and countering the financing of terrorism laws.

3.6. HDID processes your personal data in order to perform statistical analysis so that we can improve our website, webshops, products and services or develop new products and services.

3.7. HDID may process your personal data to inform third parties in connection with a possible merger, acquisition of/by or division by such third party, even if such third party is located outside the EU.

3.8. HDID may process your personal data for the purposes of the legitimate interests of HDID, our partners or a third party if your registration or use of the Website, webshops, social media channels or other communication channels can be considered as (a) a breach of applicable Terms of Use or the intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Website,  the Webshops, the Social Media Channels or other communication channels, (c) any danger to the Website, the Webshops, the Social Media Channels or other communication channels or any of the underlying systems of HDID or our subcontractors due to viruses, Trojan horses, spyware, malware or any other form of malicious code, or (d) in any way hateful, obscene, discriminatory, racist, defamatory, hateful, infringing or otherwise inappropriate or illegal.

Legal basis for processing your personal data

4.1. For the processing of your personal data under the conditions set out in section 3.3, HDID, as the controller, will ask for your consent.

4.2. The processing of your personal data for the purpose of fulfilling an order that you have placed through one of our webshops is necessary for the performance of the contract between you and HDID.

4.3. The processing of your personal data for the purposes set out in clauses 3.4 and 3.5 is necessary for HDID to comply with its legal obligations.

4.4. The processing of your personal data for the purposes set out in clauses 3.1, 3.6, 3.7 and 3.8 is necessary for the purposes of HDID’s legitimate interests, which are:

  • Continuous improvements to HDID’s website, webshops, social media channels, products and services to ensure you have the best experience possible;
  • Keeping our website, webshops, social media channels, products and services that are protected from misuse and illegal activities;
  • Marketing and advertising for our products, services, brands and overall successful marketing of our products and services.

Receiver

5.1. HDID will not disclose your personal data to third parties in an identifiable manner without your explicit consent. However, you understand that when you use our social media channels, your personal data will also be processed by the social media providers. If you purchase something through our webshops, a financial institution or payment service provider may also receive your personal data in order to provide its services.

5.2. HDID relies on third-party processors to provide you with the Website and Webshops and to process your personal data on our behalf. These third-party processors may only process your personal data on behalf of HDID upon explicit written instructions from HDID. HDID guarantees that all third-party processors are selected with due care and are committed to ensuring the security and integrity of your personal data.

5.3. HDID may share your personal data with other companies within the Hyundai Infracore group of companies. However, we will ensure that all Hyundai Infracore group companies take due care to ensure that all processing of your personal data is carried out in accordance with the terms of this Privacy Policy.

Location and transfer

6.1. HDID processes your personal data primarily within the EEA. However, in order to process your personal data for the purposes set out in clause 3, we may also transfer your personal data to other companies within the Hyundai Infracore group or to third parties who process on our behalf and are located outside the EEA. Any company outside the EEA that processes your personal data is required to comply with appropriate safeguards in relation to the processing of your personal data. These guarantees result from the following:

  • The beneficiary country has legislation that can be considered equivalent to the protection offered in the EEA; or
  • From a contractual agreement between HDID and this institution. All HDID entities are parties to a contractual agreement based on the European Commission’s standard contractual clauses (controller-to-controller) (Commission Decision C(2004)5721.

6.2. HDID may transfer anonymised and/or aggregated data to organisations outside the EEA. Should such a transfer take place, HDID will ensure that safeguards are in place to safeguard the security and integrity of your data, as well as any rights in relation to personal data that you may have under applicable mandatory law.

Quality assurance

7.1. HDID will make its best efforts to process only such personal data as is necessary to achieve the purposes set out in Section 3.

7.2. Your personal data will only be processed for as long as it is necessary to achieve the purposes listed in Section 3 of this Privacy Policy or until you withdraw your consent to the processing. Please note that the withdrawal of consent may mean that you can no longer use the website, webshops, social media channels and other communication channels in whole or in part. HDID will de-identify your personal data when it is no longer necessary for the purposes set out in clause 3, unless:

  • An overriding interest of HDHIEU, your financial institution, payment service provider or other third party in the identifiability of your personal data;
  • A legal or regulatory obligation, or a court or administrative order, that prevents HDHIEU from anonymizing it.

7.3. You understand that an essential aspect of our marketing efforts is to make our marketing materials more relevant to you. This means that HDID will build a profile of you based on relevant characteristics as described in clause 2 and then use that profile to provide you with communications, promotions, offers, newsletters and other advertisements about products and services that may interest you.

7.4. HDID takes appropriate technical and organisational measures to protect your personal data against unauthorised access or theft, as well as against accidental loss, manipulation or destruction. Access by HDID employees or our external processors is only on a need-to-know basis and is subject to strict confidentiality obligations. However, they understand that safety and security are only obligations to the best of our ability that can never be guaranteed.

7.5. If you are registered to receive person-to-person communications, promotions, offers, newsletters and other advertising via email or other electronic communication channels, you may change your preferences for receiving such communications, promotions, offers, newsletters and other advertising by browsing to our Preference Centre.

Cookies

8.1. A cookie is a small file, usually consisting of letters and numbers, that is downloaded to a device when the user accesses certain websites (including the website). Cookies are then sent back to the originating website on each subsequent visit. Cookies are useful because they allow a website to recognize a user’s device. There are several types of cookies, such as: Session cookies – allow websites to link a user’s actions during a browsing session. They can be used for a variety of purposes, such as remembering what a user has added to their cart while browsing a website. These session cookies expire after a browser session and are therefore no longer stored. Persistent cookies – are stored on a user’s device between browser sessions, which allows the user’s preferences or actions on a website (or in some cases, different websites) to be remembered. Persistent cookies can be used for a variety of purposes, including remembering users’ preferences and choices when using a website or for targeted advertising FFerste cookies and third-party cookies – Whether a cookie is a “first” “third-party” cookie refers to the website or domain that places the cookie. First-party cookies are basically cookies set by a website visited by the user – the website displayed in the URL window. Third-party cookies are cookies that are set by a domain other than the domain visited by the user. If a user visits a website and a separate company sets a cookie through that website, it is a third-party cookie.

8.2. The Website, like almost all websites, uses cookies to provide you with the best user experience. Our cookies help us to:• Remember your preferences during and between visits.

  • Improve the speed/security of the website.
  • Allow you to share pages with social networks such as Facebook or Twitter.
  • Continuously improve our website for you.
  • make our marketing more efficient.

8.3. We do not use cookies to:

  • collect personal data (without your explicit consent).
  • collect sensitive information (without your explicit consent).
  • Share data with ad networks.
  • disclose personal data to third parties.

8.4. We use cookies to ensure that the website works as efficiently as possible. These include:

  • Google Analytics: to collect information about website performance.
  • Yahoo Web Analytics: to collect information about website performance.
  • JavaEE: to remember your preferences for our website.
  • SiteLanguage: to remember your language choices on the website between visits.

8.5. The Website, like most websites, contains features provided by third parties. A common example is an embedded YouTube video. The website contains the following links from third parties that use cookies:

  • YouTube – Privacy policy for the videos on our website
  • Google Privacy Policy

8.6. As we explained above, cookies help you get the most out of our websites. When you first access our website, you should have seen an overlay explaining that by continuing to access our website, you agree to the use of cookies.

We communicate with you to provide information, products, and services that you have requested. It is your choice to send us these requests. Through your internet browser, you may have the option to refuse the cookies of this website and continue to use this website. However, your access to this website is restricted. You can unsubscribe from receiving marketing emails at any time by following the instructions in the marketing email.

Please remember that if you choose to disable cookies, you may find that certain areas of our website do not function properly.

Your rights

9.1. You have the right to request access to all personal data processed by HDID. HDID reserves the right to charge an administrative fee for multiple consecutive requests for information that are clearly submitted because they harass or harm HDID.

9.2. You have the right to request that any personal data concerning you that is inaccurate be corrected free of charge. If a request for rectification is made, the request must be accompanied by proof that the data for which the correction is requested are incorrect.

9.3. You have the right to withdraw your previously given consent to the processing of your personal data, in which case Clause 8.4 will apply.

9.4. You have the right to request the deletion of personal data concerning you if it is no longer necessary with regard to the purposes set out in section 3 or if you withdraw your consent to the processing. However, you must keep in mind that a cancellation request will be considered by the HDID against:

  • overriding interests of HDID, your financial institution, payment service provider or other third parties;
  • Legal or regulatory obligations or official or court orders that may preclude such deletion.

Instead of erasure, you can also request that HDHIEU restrict the processing of your personal data if (a) you contest the accuracy of such data, (b) the processing is unlawful or (c) the data is no longer needed for the purposes set out in paragraph 3 but you need it to defend yourself in legal proceedings.

9.5. You have the right to object to the processing of personal data if you can demonstrate that there are serious and legitimate grounds related to his particular circumstances that justify such an objection. However, if the intended processing is to be classified as direct marketing, you have the right to object to this processing free of charge and without justification.

9.6. You have the right to receive from us all personal data that you have provided to us in a structured, commonly used and machine-readable format.

9.7. If you wish to make a request to exercise one or more of the above rights, you can send an email to info.de@hd.com . An email requesting the exercise of a right shall not be construed as consent to the processing of your personal data beyond what is necessary to process your request. Such a request should clearly state which right you wish to exercise and, if applicable, the reasons for doing so. It should also be dated and signed and accompanied by a digitally scanned copy of your valid ID that proves your identity. If you use the contact form, HDID may ask you for your signed confirmation and proof of identity.

HDID will notify you immediately of receipt of this request. If the request is found to be justified, HDID will comply with it as soon as reasonably practicable and no later than thirty (30) days after receipt of the request.

If you have a complaint about the processing of your personal data by HDID, you can contact HDID at any time via the email address provided in this clause. If you are not satisfied with the response from the HDID, you are free to lodge a complaint with the relevant data protection authority.

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